GladGrade Version 3.4.1 Introduces Support for Nine Languages and New Personalized Themes
Now live on iOS and Android, expanding global access to measurable customer satisfaction
Miami, FL —
GladGrade 3.4.1 is now live on both iOS and Android. This release expands the company’s mission of making customer satisfaction measurable, transparent, and actionable for everyone.
Support for nine languages
Version 3.4.1 introduces full in-app language support for nine languages, opening the platform to consumers and constituents in more of the markets GladGrade serves.
A personalized experience
Users can now choose the appearance of the app from four selectable themes:
- Light Theme (default)
- Dark Theme
- FIFA World Cup 2026 Theme
- America 250 Anniversary Theme
The release also includes performance improvements and bug fixes to make the experience smoother and more reliable.
Building a global customer satisfaction ecosystem
At GladGrade, the company is building more than a review platform. It is creating a global customer satisfaction ecosystem powered by real consumer experiences and supported by AI-driven insights.
As the only mobile platform that centralizes grading across businesses, higher education institutions, government agencies, and elected officials, GladGrade empowers consumers and constituents to make their voices heard in one place.
Through its proprietary Global Customer Satisfaction Grade (GCSG), organizations are measured by the people they serve, not by advertising budgets or self-promotion. When consumers submit feedback supported by evidence such as receipts, invoices, or documentation, they directly influence the GCSG and help create a more transparent and accountable experience for everyone.
Every voice deserves to be heard.
Every experience deserves to matter.
Every organization deserves the opportunity to improve.
Download GladGrade today and help shape the future of customer satisfaction.
About the Global Customer Satisfaction Grade
The Global Customer Satisfaction Grade (GCSG) is GladGrade's proprietary scoring methodology, designed to move beyond star ratings and establish a more meaningful standard for measuring satisfaction, responsiveness, and continuous improvement. Organizations that listen, engage, and solve problems improve their GCSG, and consumers who provide verified feedback help shape it.
Read more about the methodology on the Global Customer Satisfaction Grade page.
About GladGrade
GladGrade is a civic technology platform dedicated to improving transparency, accountability, and trust. By empowering residents with a voice and providing institutions with actionable insight, GladGrade helps communities and organizations work better together through data-driven feedback.