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Product Product Update

GladGrade Introduces Its Higher Education Module

Students can grade the full campus experience in one place

GladGrade has a Higher Education module. Students can now grade professors, dormitories, social environment, locations, food, entertainment, security, the remote environment, and more at their college or institution — all in one place.

They asked for this, we listened, they got it.

View partial interview here.

About the Global Customer Satisfaction Grade

The Global Customer Satisfaction Grade (GCSG) is GladGrade's proprietary scoring methodology, designed to move beyond star ratings and establish a more meaningful standard for measuring satisfaction, responsiveness, and continuous improvement. Organizations that listen, engage, and solve problems improve their GCSG, and consumers who provide verified feedback help shape it.

Read more about the methodology on the Global Customer Satisfaction Grade page.

About GladGrade

GladGrade is a civic technology platform dedicated to improving transparency, accountability, and trust. By empowering residents with a voice and providing institutions with actionable insight, GladGrade helps communities and organizations work better together through data-driven feedback.

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